Research

The research log

What we've measured while building and evaluating advanced systems, written up with the methods attached. Numbered entries are studies; most link to a full write-up on the blog, the rest are partner reports available on request.

R-07Jun 2026

Twelve ways to ask the same question

Paraphrase sensitivity across 312 models: a 19-point median accuracy spread across twelve phrasing families, against an 11-point gap between adjacent-tier models. Question-order dominates; typos barely register.

FindingsPublished
R-06May 2026

Eight months of asking one assistant the same 1,850 questions

Longitudinal trace of one deployed assistant: nine behavioural step-changes (six unannounced), flat task accuracy, monotonic style drift, and one month where date arithmetic quietly broke and recovered.

FindingsPublished
R-05May 2026

The £40 behavioural read

A minimal decision-grade evaluation recipe: 400 stratified scenarios, pinned local judges, batch pricing. Kendall τ = 0.83 rank agreement with the full Atlas protocol at roughly 1% of the cost.

MethodsPublished
R-04Apr 2026

Refusals have a grammar

Hand-coding of 9,400 refusals yields a six-shape taxonomy. Silent scope-narrowing — answering an easier nearby question with no signal — is the most common shape in the flagship class and invisible to standard rubrics.

FindingsPublished
R-03Apr 2026

The Ordinary Tuesday protocol

Scoring models on realistic traffic: consented, hand-paraphrased scenarios with domain-worker judges and a helped/neutral/harmed scale. Leaderboard rank explains 41% of helped-rate variance; harmed-rates spread 4–19%.

MethodsPublished
R-02Feb 2026

Benefits navigation with language models: three-borough deployment study

Pre-deployment and live-traffic evaluation for three London borough services: harmed-rate bounds, deadline-question safeguards, and the human-fallback usage metric now adopted by all three partners. Partner data; summary available on request.

CivicPartner report
R-01Nov 2025

The Atlas method: forty-two domains, one protocol

Foundation document for the Model Atlas: domain taxonomy, blind pairing design, judge-panel construction and pinning policy, paraphrase-spread reporting, and the five published axes. Updated with each release.

MethodPublished

Programme one

Performance

Does it, usually — not can it, ever. Fixed probes, fixed seeds, published variance. The paraphrase study (R-07) and the Ordinary Tuesday protocol (R-03) are this programme's instruments.

Feeds the Atlas reliability and cost axes.

Programme two

Visibility

An answer you can't trace is a rumour with good grammar. Refusal taxonomy (R-04), answered-the-actual-question checks, and mechanism tracing on open-weight systems.

Feeds the Atlas legibility axis.

Programme three

Alignment

Behaviour under pressure, over months. The eight-month drift trace (R-06) is the template: frozen probes, change-point detection, manner metrics that move before competence does.

Feeds the Atlas human-fit and drift axes.

The standard is human

Every lab says "aligned with human values" and hopes nobody asks which ones. We keep a list. It's short, unglamorous, and non-negotiable — the working faculties that make a human, human. A system passes when it strengthens them in the person using it. It fails when it quietly rents them out.

A thinker worth building doesn't just produce. It understands what it's producing, for whom, and what it costs them. Our rented-judgement metrics (in R-06) are the first attempt to put numbers on exactly that.

See it measured
Memory Judgement Doubt Taste Care Humour Patience Curiosity Restraint Wonder